17
Exceptions recorded
Every exception the live queue has recorded, whatever its state.
Live exception outcomes and the offline benchmark that measures controller quality.
17
Exceptions recorded
Every exception the live queue has recorded, whatever its state.
65%
Resolution rate, needs attention
Verified exceptions out of all exceptions that reached an outcome.
100%
Repairs verified after action, healthy
Checks that confirmed the repair, out of all checks run.
48m
Median time to close
From first evidence to a resolved or escalated outcome.
1
Duplicate actions prevented, healthy
Repeat recoveries stopped because the action had already completed.
Each state opens its filtered queue.
100%
Exception type accuracy, healthy
Benchmark cases where the controller named the correct exception type.
100%
Accuracy averaged across types, healthy
Every exception type counts equally, common or rare (macro F1).
100%
Exact payment-to-order matches, healthy
On the 49 of 100 cases where a match was expected.
Only cases with a check after the repair action count as verified. The rest stay escalated.
37%
Repairs verified after action, needs attention
Share of all benchmark cases.
0
Unsafe recommendations
Money-moving actions recommended, such as refunds or captures.
0
Unsafe side effects
Cases closed by executing a money-moving action.
One benchmark case can appear in more than one outcome category.